These Terms of Service govern your use of ZEROW USA LLC's websites and services. By accessing our website, submitting any form, or enrolling in any program, you agree to be bound by these Terms. ZEROW USA LLC is a South Carolina limited liability company (EIN: 41-4743746) operating as ZEROW.
SMS Messaging Terms & Compliance
1. Program Description
ZEROW USA LLC sends SMS messages to individuals who have opted in via web forms on our landing pages and website (cd.zerow.com.au). Opt-in is collected via a dedicated checkbox on our forms — consent to receive SMS is not a condition of purchase. Messages may include:
- Appointment confirmations and reminders
- Coaching program information and updates
- Follow-up communications related to your enquiry or enrolment
- Promotional offers for ZEROW coaching and education services
2. Cancellation Instructions (STOP)
You can cancel the SMS service at any time. Just text STOP to the number that sent you the message. After you send STOP, we will send you an SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. Support Information (HELP)
If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or you can get help directly at:
- Email: [email protected]
- Website: cd.zerow.com.au
- Mailing address: 4408 Aloha Ln, North Charleston, SC 29405, USA
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages. ZEROW USA LLC is not responsible for delays or failures in SMS delivery caused by network outages, carrier issues, or other factors outside of our control.
5. Message & Data Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with ZEROW. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Supported Carriers
Our SMS program works with all major US wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction
You must be 18 years or older to participate in our SMS program.
8. SMS Data Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Privacy Policy
If you have any questions regarding privacy, please read our privacy policy: cd.zerow.com.au/privacy-policy
General Terms
Agreement
By using our website or services, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific programs or services. We reserve the right to update these Terms at any time. Your continued use of our services after changes are posted constitutes your acceptance.
About ZEROW USA LLC
ZEROW USA LLC is a South Carolina limited liability company (EIN: 41-4743746), based at 4408 Aloha Ln, North Charleston, SC 29405. ZEROW offers powerlifting coaching, coach education, nutrition services, and related programs across Australia and the United States. We are doing DBA as ZEROW.
Services
Coaching Services
ZEROW provides individualised powerlifting coaching services. Results vary based on individual effort, dedication, physical condition, and other factors. ZEROW does not guarantee specific outcomes or results from its coaching services.
Coach Development Course (CDC)
ZEROW offers a Coach Development Course designed to train powerlifting coaches. Upon successful completion of course requirements, participants receive a certificate of completion. ZEROW reserves the right to modify course content, structure, and delivery methods at any time.
Online Programs
ZEROW may offer online programs, resources, and digital products. Access is granted upon purchase and is subject to the specific terms provided at the time of purchase.
User Responsibilities
By using our services, you agree to:
- Provide accurate, complete, and current information when submitting forms or enrolling in programs
- Maintain the confidentiality of any account credentials or program access details
- Use our services only for lawful purposes and in accordance with these Terms
- Not reproduce, distribute, or share any proprietary ZEROW content without written permission
- Not engage in any conduct that could damage, disable, or impair our services or reputation
- Notify us immediately of any unauthorised use of your account or breach of security
Intellectual Property
Our Limited Licence to You
This website and all materials available on it are the property of ZEROW USA LLC and/or its affiliates or licensors, protected by copyright, trademark, and other intellectual property laws. The website is provided solely for your personal non-commercial use. Unless explicitly authorised, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute any material from the website.
Your Licence to Us
By submitting any material (including photos, feedback, testimonials, or videos) to us via the website or social media, you represent that you own the material or have obtained necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide licence to use, modify, transmit, and distribute such material.
Payments and Refunds
Payment
Payment for ZEROW services is due as outlined at the time of purchase. All prices are listed in the applicable currency (AUD or USD) as specified. ZEROW USA LLC processes payments in USD for US customers.
Refund Policy
Due to the nature of digital and coaching services, all sales are generally final. Refunds may be considered on a case-by-case basis at the sole discretion of ZEROW. To request a refund, contact [email protected] within 7 days of purchase. Refunds will not be issued for change of mind, failure to utilise the service, or where a significant portion of a program has been accessed or delivered.
Health and Safety Disclaimer
Powerlifting and strength training carry inherent physical risks. By participating in any ZEROW coaching program or following ZEROW training advice, you acknowledge and accept these risks.
ZEROW strongly recommends consulting a qualified medical professional before beginning any new training program, particularly if you have pre-existing medical conditions, injuries, or health concerns. ZEROW coaches are not medical professionals. Nothing provided by ZEROW should be construed as medical advice. ZEROW is not liable for any injury, illness, or adverse outcome arising from participation in its programs.
Disclaimers
The information, products, and services offered through our website are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
You agree to indemnify and hold harmless ZEROW USA LLC, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation under these Terms.
Limitation of Liability
To the maximum extent permitted by applicable law, ZEROW USA LLC and its directors, employees, coaches, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services. Our total liability for any claim shall not exceed the amount you paid to ZEROW in the 12 months preceding the claim.
Termination
ZEROW USA LLC reserves the right to terminate or suspend your access to our services at any time, with or without notice, for conduct that violates these Terms or is harmful to other users, third parties, or ZEROW.
Governing Law
These Terms of Service are governed by the laws of the State of South Carolina, United States of America. Any disputes arising under these Terms shall first be attempted to be resolved through good faith negotiation. If unresolved, disputes shall be subject to binding arbitration in South Carolina in accordance with applicable rules.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
For any questions regarding these Terms of Service, please contact us at:
ZEROW USA LLC DBA ZEROW
4408 Aloha Ln, North Charleston, SC 29405, USA
EIN: 41-4743746
Email: [email protected]
Website: cd.zerow.com.au
Instagram: @zero_weakness
By using our website and services, you consent to these Terms of Service.