ZeroW ("we", "us", or "our") operates www.zerow.com.au and associated landing pages, funnels, and services. We are committed to protecting your personal information and being transparent about how we collect, use, and share it.
This Privacy Policy applies to all personal information collected through our websites, forms, SMS communications, email communications, and any other services we provide. By using our services or submitting your information, you agree to the terms of this Privacy Policy.
ZeroW operates in Australia and the United States. Where applicable, we comply with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant US state privacy laws including the California Consumer Privacy Act (CCPA).
We collect information you voluntarily provide when you:
This information may include your name, email address, phone number, physical address, payment details, fitness goals, training history, and any other information you choose to provide.
When you visit our website, we may automatically collect certain technical information including:
We may receive information about you from third-party platforms including Facebook, Instagram, and Google, where you have interacted with our advertisements or business pages.
We use the information we collect for the following purposes:
We will not use your information for purposes incompatible with those listed above without first seeking your consent.
By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from ZeroW. These messages may include appointment confirmations and reminders, follow-up communications, program information, and promotional content.
Consent to receive SMS messages is not a condition of purchasing any product or service. Message and data rates may apply. Message frequency varies based on your interaction with us.
To opt out at any time, reply STOP to any message. To receive help, reply HELP or contact us at [email protected].
We use GoHighLevel (GHL) as our CRM platform to manage SMS communications. Your phone number is stored securely and is not sold to third parties.
We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:
Your personal information is stored securely using industry-standard security measures within our CRM platform GoHighLevel (GHL). While we take all reasonable steps to protect your information, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When no longer needed, we will securely delete or anonymise it.
Depending on your location, you may have the following rights:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Our website uses cookies and tracking technologies including the Facebook/Meta Pixel to understand how visitors interact with our site and to improve our advertising. You can control cookie settings through your browser. By using our website, you consent to the use of cookies and tracking pixels as described in this policy.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.
ZeroW operates in both Australia and the United States. Your information may be transferred to and stored in either country. We take reasonable steps to ensure your information receives adequate protection regardless of where it is processed.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance.